Welcome

Update 5/5/2020

Beginning this week, we will slowly resume our office appointments and elective surgeries.  If your appointment was canceled, we will call you to reschedule.  We must abide by the following standards:

  1.  Take your temperature before leaving the house and reschedule if over 99 degrees.  You must cancel if you have ANY symptoms related to COVID 19.
  2. Please wait in your car and we will call you when we are ready to greet you.  This allows time for cleaning between patients and avoids contact between patients.
  3. If you have a companion, they must stay in the car unless you physically need them to assist you.
  4. You must wear a tight fitting cloth or surgical mask to cover both mouth and nose.
  5. Please update your health record in  the patient portal and review and sign the first 4 forms in the “medical form” tab.
  6. Please check in online and pay any outstanding balance or copay for your visit.  We will not be taking payments in person at this time.  If you have troubles, you can mail your payment.

Update 4/27/2020

Thank you once again for your patience.  I want to reiterate that if you have significant concerns about a lump, skin changes, or bloody discharge, you should be seen.  I am also able to biopsy all palpable and ultrasound visible lesions if you would prefer an office visit with me vs. a hospital visit.  Thanks to all of you, we hope to open “soon” with new cleaning protocols and social distancing policies.  Stay tuned!  If you have questions:

Please contact us via the patient portal or email Beni at:

Benita.Twitchell-Stephens@uvmhealth.org

If you have an emergency, please call the office for instructions.

Update 4/13/2020

Thank you all for your patience during our office closure.  We have done a number of telemedicine visits and many have found them helpful.  I have learned that I am required to collect a copay for these visits for those who have them, so please disregard  my 3/12/2020 statement.  The virtual check in has helped many of you feel more comfortable with delays as we discuss any symptoms, review most recent imaging and upcoming appts with other members of your team.  It also helps me triage the timing of your next visit.  Please know that if you have significant concerns about a lump, skin changes, or bloody discharge, you should be seen.  I am also able to biopsy all palpable and ultrasound visible lesions if you would prefer an office visit with me vs. a hospital visit.

As you all know, the timing and pace of re-opening is unknown and will likely need to be similarly prioritized.  Once again, I am thankful for your patience and understanding as we navigate this time and pivot with changing recommendations.

Be well

Mary 

Update 3/26/2020

Due to the coronavirus, my office is closed.  If you have an upcoming appt or imaging please do not call the office.   We will be in touch with you to reschedule or offer a telemedicine visit.  The preferred method of contact is my patient portal.  If you don’t have an account, you can sign up via this website.

The portal will help us maintain a record of communication while we work remotely to accommodate your needs.

If you do not wish to navigate the portal, you can email Beni at:

Benita.twitchell-stephens@uvmhealth.org

If you have a breast related emergency, call the office number 497-3370.  Limiting office calls to emergencies will reduce the strain on the answering service during this time.  Thank you for your consideration.  Those of you currently in active treatment will be seen, though your date and time may be adjusted.  We will contact you.

Mary

Update 3/12/2020:

Due to the coronavirus pandemic, I am suspending all “non-urgent elective” encounters both in my office and in the operating room.  The only exceptions will be cancer operations, new consultations for cancer patients, post op visits from recent surgeries, and those patients undergoing neoadjuvant chemotherapy.  I am available to do ultrasound guided core biopsies of highly suspicious breast masses after review.  If you have an upcoming “non-urgent” appointment, you will receive a call with instructions.  Please be patient as we strive to keep the community safe and healthy.  Most cancelled appointments will not be rescheduled until we know more about recommended restrictions.  All screening mammograms have been postponed in efforts to conserve resources and enforce social distancing.  I will not be seeing patients in lieu of a cancelled mammogram.

For those who have upcoming appointments, I am offering telephone visits to discuss your health, any concerns, review of recent imaging and coordination of care.  An appropriate telemedicine bill will be submitted to your insurance company but we will waive any copay.  If you have an issue that would benefit from a video call, I do have that capability and can send you a link for that service.  This service would also be billed as an office visit and again a copay will be waived.  

Fortunately portal conversations will also be covered under most insurance plans.  Though these payments may be nominal, it will all help to keep my office open in the coming months and retain my excellent staff. 

Most importantly, be safe during this unprecedented time.

Mary

Dr. Mary Stanley’s breast surgery practice fosters an environment of kindness and support for her patients. Dr. Stanley strives to provide excellent care and education for patients and their families.  She is a surgeon who works in close collaboration with oncologist, pathologists, radiologists and other surgeons in the region.

Dr. Stanley is a proud member of HealthFirst, an organization for independent providers in Vermont.